Some people call me an OG of wedding business marketing, but deep down I'm just another person wearing PJ bottoms on Zoom. I swear a lot, I share my struggles, and I don't pretend to be better than anyone else.
As a small business owner, your business hinges on relationships. Relationships with other wedding professionals can lead to profitable referrals and joint ventures and relationships with bloggers and editors can lead to press mentions and features. It is important to maintain the relationships that you have with other wedding professionals and build more of them, but how do you build and maintain relationships when everyone is so busy all of the time? Easy, you use a system!
As with anything in business, you have to have a strategy for how youβre going to do things and when it comes to building relationships, I teach my clients to use my Spotlight Technique. Using this technique, my clients have gotten amazing results. One of them was invited to become a contributor to a very popular US-based wedding blog and got a feature in Brides Magazine, simply by using this technique.
Here is the idea behind it:Β You have to lead with being helpful. You canβt just email a random person and ask for something.Β One of the best ways to build a great relationship relationship is by offering to help the other person with something. You can do this by curating the content that your favourite wedding pros & bloggers are producing, thereby shining the spotlight on them and helping them to get it in front of more people. This is a lot simpler than it sounds and it will actually work to your advantage as well because you are sharing content your audience enjoys without having to constantly create it.
1. Go to your Twitter profile and create a private list called βOutreachβ (You can go directly to your lists page by going to http://www.twitter.com/yourtwittername/lists) and start adding the people who youβd like to build relationships with to this list. Add anyone you want to work with, partner with, get to know and get referrals from or anything else to this list.
2. Sign up for a Hootsuite free account if you donβt already use it. This Hootsuite Quick Start Guide will show you how to add your Twitter account and add the new list youβve created as a stream. This will make it so much easier to monitor what is happening not only on your new list, but throughout your entire Twitter account.
3. Sign up for Feedly and search for the people you added to your Twitter list. This will allow you to pull all their blogs together in one place so that if you donβt see them in the Twitter list, you can still share it.
4. Put a 15-30 minute block into your calendar every day for relationship nurturing. I put this into my Google Calendar so that it pops up everyday to remind me. Take this time to check your Feedly Β and Twitter list to see what your contacts have been up to. This part is key – this system is not going to work if you don’t take the time to actually use it.
5. If anything they have linked to, blogged about or tweeted about would appeal to your audience, share it. Make sure they know you have shared it by structuring your tweets like this:
Learn the most important trait a wedding professional should possess via @thinksplendidΒ bit.ly/1m6QvYi
As you can see, I shortened the link in Hootsuite and mentioned the author of the content so that they know I shared it and enjoyed it. By doing this, I am actually endorsing them and putting them in front of a new audience. HootsuiteΒ allows you to schedule updates as well so you can spread them out or you can use BufferΒ or Edgar to schedule.
This may sound like it would be too small of a gesture to matter, but you are helping your contacts build their audience by sharing their content with your audience. You are marketing for them and that is one of the nicest things you can do for a fellow business owner! If you do this on a regular basis, they will notice. Marketing is very frustrating for a lot of people and for someone to lend a hand like this goes a long way.
Yup! This strategy can be used to nurture existing relationships and build new ones. This is how I find a lot of my guest posting opportunities and a lot of podcast guests. My clients have used The Spotlight Technique to build partnerships with fellow wedding professionals and build a referral network, get featured on blog and get featured in magazines.
One of my clients used this technique and as a result, Bridal Musings approached her to write a series of posts on their blog as their resident cake expert! Most recently, Brides approached her and asked to feature her cakes. This stuff works!
Most people donβt lead with being helpful β doing that will set you apart! Building and maintaining relationships should more like farming than hunting. If you keep at this regularly, just like watering a plant everyday, you will reap the benefits later.
The scheduling of it is so important! That’s what I’m missing. Thanks!
It really is – if it doesn’t get scheduled it’s not going to get done!
Thanks for the list tips in Twitter. I have two lists going, but hadn’t realised I could create a separate feed for these in Hootsuit! Yes – that’ll make it much easier to scan my specific lists for tweets I want to engage with π
Hootsuite is so awesome for keeping tabs on a list. If you run into any problems setting it up just let me know!
Wow! I know I need to build relationships and alway resist it. Your spotlight technique is broken into such actionable steps that I am going to start as soon as I finish this comment. Thanks Heidi
That is awesome π I’m so happy it feels do-able now!
Some usefuluseful info for sure and something I haven’t been doing that consistently, so a fantastic reminder. Love the idea for the list on Twitter and now its time for some reorganizing of my Feedly account!
I do have to prune my Feedly account every now and then. It’s such an incredible useful tool!
What a great tip, thank you! I actually have all the pieces in place but have been super lazy about using the system… Will start now, thanks to you!
Woohoo! Let me know how it goes π
Great ideas just revamped my lists and am off to sign up for Feedly π Thanks!
I think you’ll like it!
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What awesome yippee π
Thank you for the great tips. I love everything collaborative vs competitive. I’m coming back to this post in Q1.
Me too – it’s just a much better way to do business.
I love this! This has just made it to the top of my to-do list this week!
Keep me posted on how it goes
This is amazing. I am so glad I learned about sharing the information of others on Twitter in a way that builds relationships. Thanks so much for sharing this. Signing up for Feedly now.
Thanks and let me know how it works for you!
These are awesome tips. Thanks for sharing! I have been trying to brainstorm a way to keep track of people to build relationships and this technique is such an easy solution. Headed to put this system in place!
Thanks Jocelyn π
I belong to several networking groups and I am always on the lookout for a way to share their businesses with others… the “Spotlight Technique” will now be my goto system for sharing and nurturing my leads!!
It’s a really good way to build relationships & goodwill with those people you’ve just met at networking events!
Heidi, thanks for the information about lists and Twitter. A friend and blogger recommended the same thing about creating and managing lists. It’s so easy these days to make a connection and really great to hear from others who found you and want to work together. These are all great suggestions and you are 100% right – if it doesn’t get scheduled – it doesn’t get done!
I don’t think it would work as well if I didn’t use Hootsuite but that makes the Twitter lists really easy to review quickly
Seems so simple when someone breaks it all down into steps. Now, to just get it on my calendar. Thanks for a great article!
I like to try to keep it as simple as possible!
Thanks Heidi, I had the right ideas bit was lacking the structure. I love your paint by numbers way of explaining!
I’m so happy to hear it helped!
I’ve already set up my list! π
Wow you take action fast!
When something makes so much sense and is so simple, jfdi as we say!!
Well said π
Brilliant, Heidi! Loving and sharing this. π
Thanks guys π I hope you’re doing well!!
Great post, Heidi! I’ve heard similar ideas in terms of commenting on blogs for folks you admire but love the engagement on twitter aspect. I’ll be implementing this easy system right away!
Be sure to mention them in the post and they will notice!
Amazing and encouraging, Heidi! I tried to set things up as you showed me how to and was encouraged that I am already doing a smidgen of what you taught us here. Thank you!
Wow that’s awesome! Way to take action!
So simple to do and a great way to build engagement! I am more active on Facebook, so will look to do the same thing there and tag their business page as well.
That’s a great idea!
You could probably use IFTTT to take those posts from Pocket and post them
Thanks Heidi! I will be doing this NOW. I am struggling with marketing (as I’m sure you’ve heard before) and even more with budget-conscious marketing! I loved your article and will start making my list immediately π
Love to see that kind of immediate action taking!
my ‘take away’ from this is that this is a really safe way to start building relationships where you aren’t pushed out of your comfort zone! I am not pushy and struggle with the concept of emailing people and asking to guest blog etc, but this is something that i could do! NO, will do! Good post!
That’s great to hear! Go do it π
Marketing is a complex process. It is a way we can communicate and build relationship to our target clients and partners. Your post makes me want to jump in and start right away. π I found this post that I found useful http://loopdigital.ca/save-time-by-building-systems-into-your-business/. It really helps when we are organized or we follow systems. It saves time and we evaluate how effective are our strategies. Your post is undoubtedly an effective process for me to try. I am now using Hootsuite for our companyβs Twitter, Facebook and Instagram accounts, thank you for your post, I will be starting asap.
I’m so glad you found it helpful!
Great tip, Heidi!
Thanks π
What is the value of the twitter account? I don’t have one and don’t know if it is that valuable. Can it be done with another platform?
You could definitely give it a try on Facebook or Instagram if you’d prefer.