Some people call me an OG of wedding business marketing, but deep down I'm just another person wearing PJ bottoms on Zoom. I swear a lot, I share my struggles, and I don't pretend to be better than anyone else.
Do you find yourself saying “I’m sorry” all the time? Maybe you’re apologizing because you didn’t reply to an email right away or maybe you apologize on another vendor’s behalf. Over-apologizing is just one way we subconsciously undermine our authority with our language. Language is a powerful thing and it can have a significant impact on your career without you even realizing it.
We all want our clients to trust and respect us, but sometimes the language we choose trains them to think otherwise. Your language is definitely affecting the way you’re perceived by your clients, but is it for better or worse? In this episode, we’ll cover how to be an effective communicator and avoid inadvertently training your clients to believe you’ve done something wrong, even when you haven’t.
Renee Dalo is a Wedding Planner, Educator, Public Speaker & Podcast Host. With over thirteen years of experience in the wedding industry and eight years running Moxie Bright Events, Renée turned her knowledge towards the advancement of the industry as a whole and launched her top-notch educational resources for event pros. In addition to her self-guided Wedding Management e-course, Renée is also the founder and host of the popular B2B podcast, Talk with Renee Dalo. Currently, Renee serves as the President of WIPA So Cal, and she is recognized across the industry, having earned a coveted spot on Honeybook’s 20 On The Rise list.
Join us inside The Wedding Business Collective!
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Website: www.reneedalo.com
Facebook: www.facebook.com/ReneeDalo
Instagram: @reneedalo
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